HubSpot CRM
Superhuman
| Feature | ||
|---|---|---|
| Pricing | Free / from $20/mo | From $25/mo |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 4.5 / 5 | 4.6 / 5 |
| Best For | startups, small-businesses, marketing-teams, sales-teams | executives, sales-professionals, founders, high-volume-emailers |
| Founded | 2006 | 2014 |
| Contact Management | ✓ | ✗ |
| Email Tracking | ✓ | ✗ |
| Pipeline Management | ✓ | ✗ |
| Live Chat | ✓ | ✗ |
| Forms | ✓ | ✗ |
| Reporting | ✓ | ✗ |
| Keyboard Shortcuts | ✗ | ✓ |
| Ai Triage | ✗ | ✓ |
| Read Statuses | ✗ | ✓ |
| Split Inbox | ✗ | ✓ |
| Snippets | ✗ | ✓ |
| Scheduled Send | ✗ | ✓ |
| Undo Send | ✗ | ✓ |
✓ HubSpot CRM Pros
- Generous free tier
- All-in-one platform
- Great documentation
- Easy to use
✗ HubSpot CRM Cons
- Gets expensive quickly
- Limited customization on free plan
- Contract lock-in
✓ Superhuman Pros
- Fastest email client with sub-100ms interactions
- AI triage auto-prioritizes and summarizes emails
- Split inbox and snippets for efficient workflows
- Read statuses show when emails are opened
✗ Superhuman Cons
- Expensive at $25-33/month per user
- No free plan or trial without invite
- Gmail and Outlook only (no other providers)
The Verdict
HubSpot CRM is built for startups and small businesses, with a focus on contact-management and email-tracking. Superhuman targets executives and sales professionals and leads with keyboard-shortcuts and ai-triage.
On pricing, HubSpot CRM is the clear winner for budget-conscious users — starting at $20/mo compared to $25/mo for Superhuman. That $5/mo difference adds up quickly for growing teams.
HubSpot CRM has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Superhuman requires a paid subscription from day one.
Feature-wise, Superhuman offers broader built-in capabilities (7 features vs 6), while HubSpot CRM takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.