HubSpot CRM
Loops
| Feature | HubSpot CRM | Loops |
|---|---|---|
| Pricing | Free / from $20/mo | Free / from $49/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.5 / 5 | 4.4 / 5 |
| Best For | startups, small-businesses, marketing-teams, sales-teams | saas-companies, startups, product-led-growth, developers |
| Founded | 2006 | 2022 |
| Contact Management | ✓ | ✗ |
| Email Tracking | ✓ | ✗ |
| Pipeline Management | ✓ | ✗ |
| Live Chat | ✓ | ✗ |
| Forms | ✓ | ✗ |
| Reporting | ✓ | ✗ |
| Email Campaigns | ✗ | ✓ |
| Automation Loops | ✗ | ✓ |
| Transactional Email | ✗ | ✓ |
| Audience Segments | ✗ | ✓ |
| Analytics | ✗ | ✓ |
| Api | ✗ | ✓ |
| Templates | ✗ | ✓ |
✓ HubSpot CRM Pros
- Generous free tier
- All-in-one platform
- Great documentation
- Easy to use
✗ HubSpot CRM Cons
- Gets expensive quickly
- Limited customization on free plan
- Contract lock-in
✓ Loops Pros
- Purpose-built for SaaS (not retrofitted from marketing)
- Beautiful default templates and editor
- Transactional and marketing in one platform
- Free plan with 1,000 contacts
✗ Loops Cons
- Newer platform with fewer integrations
- Limited advanced segmentation compared to mature tools
- Not suited for non-SaaS businesses
The Verdict
HubSpot CRM is built for startups and small businesses, with a focus on contact-management and email-tracking. Loops targets saas companies and startups and leads with email-campaigns and automation-loops.
On pricing, HubSpot CRM is the clear winner for budget-conscious users — starting at $20/mo compared to $49/mo for Loops. That $29/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Feature-wise, Loops offers broader built-in capabilities (7 features vs 6), while HubSpot CRM takes a more focused approach — which can mean a simpler, faster onboarding experience.
Both tools are a solid fit for startups — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.