Hotjar
Sprig
| Feature | Sprig | |
|---|---|---|
| Pricing | Free / from $32/mo | Free only |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.4 / 5 | 4.3 / 5 |
| Best For | ux-designers, product-managers, marketers, conversion-optimizers | product-managers, ux-researchers, growth-teams, product-designers |
| Founded | 2014 | 2017 |
| Heatmaps | ✓ | ✓ |
| Session Recordings | ✓ | ✗ |
| Surveys | ✓ | ✗ |
| Feedback Widgets | ✓ | ✗ |
| Funnels | ✓ | ✗ |
| User Interviews | ✓ | ✗ |
| Dashboards | ✓ | ✗ |
| In App Surveys | ✗ | ✓ |
| Session Replay | ✗ | ✓ |
| Ai Analysis | ✗ | ✓ |
| Targeting | ✗ | ✓ |
| Feedback | ✗ | ✓ |
✓ Hotjar Pros
- Heatmaps show exactly where users click
- Session recordings reveal UX issues
- Easy to install (one script tag)
- Surveys and feedback widgets included
✗ Hotjar Cons
- Can slow down site if not configured well
- Session recordings take time to review
- Limited to web — no mobile app analytics
✓ Sprig Pros
- In-context user research
- AI-powered analysis
- Good targeting options
- Integrates with product
✗ Sprig Cons
- Expensive at scale
- Limited to in-app research
- Newer platform
The Verdict
Hotjar is built for ux designers and product managers, with a focus on heatmaps and session-recordings. Sprig targets product managers and ux researchers and leads with in-app-surveys and session-replay.
Sprig uses custom enterprise pricing, while Hotjar starts at $32/mo — a tangible advantage for teams with a fixed budget.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Feature-wise, Hotjar offers broader built-in capabilities (7 features vs 6), while Sprig takes a more focused approach — which can mean a simpler, faster onboarding experience.
Both tools are a solid fit for product managers — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.