Hoppscotch
osTicket
| Feature | Hoppscotch | osTicket |
|---|---|---|
| Pricing | Free / from $7/mo | Free / from $12/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.5 / 5 | 4 / 5 |
| Best For | developers, open-source-teams, api-testing, lightweight-alternative | small-businesses, budget-conscious-teams, self-hosted-advocates, it-departments |
| Founded | 2019 | 2003 |
| Rest Client | ✓ | ✗ |
| Graphql Client | ✓ | ✗ |
| Websocket Testing | ✓ | ✗ |
| Collections | ✓ | ✗ |
| Environments | ✓ | ✗ |
| Team Collaboration | ✓ | ✗ |
| Self Hostable | ✓ | ✗ |
| Ticket Management | ✗ | ✓ |
| Email Piping | ✗ | ✓ |
| Custom Fields | ✗ | ✓ |
| Sla Management | ✗ | ✓ |
| Agent Collision Avoidance | ✗ | ✓ |
| Knowledge Base | ✗ | ✓ |
✓ Hoppscotch Pros
- Open-source and self-hostable
- Lightweight and fast (browser-based, no download)
- Supports REST, GraphQL, WebSocket, SSE, Socket.IO
- Team collaboration with shared collections
✗ Hoppscotch Cons
- Fewer features than Postman for enterprise use
- Limited mock server capabilities
- Desktop app less mature than web version
✓ osTicket Pros
- Completely free self-hosted version
- Active open-source community
- Highly customizable
- Supports multiple departments
✗ osTicket Cons
- Dated user interface
- Requires server management
- Limited automation compared to paid tools
The Verdict
Hoppscotch is built for developers and open source teams, with a focus on rest-client and graphql-client. osTicket targets small businesses and budget conscious teams and leads with ticket-management and email-piping.
On pricing, Hoppscotch is the clear winner for budget-conscious users — starting at $7/mo compared to $12/mo for osTicket. That $5/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Hoppscotch edges out on user ratings (4.5 vs 4). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Feature-wise, Hoppscotch offers broader built-in capabilities (7 features vs 6), while osTicket takes a more focused approach — which can mean a simpler, faster onboarding experience.
Bottom line: Hoppscotch has a slight overall edge — but if completely free self-hosted version matters most to you, osTicket may still be the right call.