Hiver
Smartling
| Feature | Hiver | Smartling |
|---|---|---|
| Pricing | Free / from $19/mo | Contact sales |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 4.4 / 5 | 4.3 / 5 |
| Best For | small-teams, gmail-users, support-teams, startups | enterprise-companies, saas-companies, global-marketing-teams, content-teams |
| Founded | 2011 | 2009 |
| Shared Inboxes | ✓ | ✗ |
| Email Assignment | ✓ | ✗ |
| Collision Detection | ✓ | ✗ |
| Analytics | ✓ | ✗ |
| Automations | ✓ | ✗ |
| Sla Management | ✓ | ✗ |
| Neural Mt | ✗ | ✓ |
| Translation Memory | ✗ | ✓ |
| Visual Context | ✗ | ✓ |
| Quality Scores | ✗ | ✓ |
| Workflow Automation | ✗ | ✓ |
| Connector Integrations | ✗ | ✓ |
✓ Hiver Pros
- Works inside Gmail
- Easy adoption
- Shared inboxes
- Good for email teams
✗ Hiver Cons
- Gmail-only
- Limited outside email
- Fewer features than full helpdesks
✓ Smartling Pros
- Hybrid human + AI translation
- Visual context for translators
- Excellent quality management
- Strong CMS and code integrations
✗ Smartling Cons
- Enterprise pricing (not transparent)
- Overkill for small projects
- Setup requires technical resources
The Verdict
Hiver is built for small teams and gmail users, with a focus on shared-inboxes and email-assignment. Smartling targets enterprise companies and saas companies and leads with neural-mt and translation-memory.
Smartling uses custom enterprise pricing, while Hiver starts at $19/mo — a tangible advantage for teams with a fixed budget.
Hiver has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Smartling requires a paid subscription from day one.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.