Hiver
Microsoft SharePoint
| Feature | Hiver | Microsoft SharePoint |
|---|---|---|
| Pricing | Free / from $19/mo | From $5/mo |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 4.4 / 5 | 4.1 / 5 |
| Best For | small-teams, gmail-users, support-teams, startups | enterprise, large-organizations, it-departments, microsoft-users |
| Founded | 2011 | 2001 |
| Shared Inboxes | ✓ | ✗ |
| Email Assignment | ✓ | ✗ |
| Collision Detection | ✓ | ✗ |
| Analytics | ✓ | ✗ |
| Automations | ✓ | ✗ |
| Sla Management | ✓ | ✗ |
| Document Management | ✗ | ✓ |
| Team Sites | ✗ | ✓ |
| Intranet | ✗ | ✓ |
| Workflows | ✗ | ✓ |
| Search | ✗ | ✓ |
| Compliance | ✗ | ✓ |
✓ Hiver Pros
- Works inside Gmail
- Easy adoption
- Shared inboxes
- Good for email teams
✗ Hiver Cons
- Gmail-only
- Limited outside email
- Fewer features than full helpdesks
✓ Microsoft SharePoint Pros
- Enterprise-grade
- Deep M365 integration
- Customizable sites
- Version control
✗ Microsoft SharePoint Cons
- Complex setup
- Requires admin expertise
- Can be slow
The Verdict
Hiver is built for small teams and gmail users, with a focus on shared-inboxes and email-assignment. Microsoft SharePoint targets enterprise and large organizations and leads with document-management and team-sites.
On pricing, Microsoft SharePoint is the clear winner for budget-conscious users — starting at $5/mo compared to $19/mo for Hiver. That $14/mo difference adds up quickly for growing teams.
Hiver has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Microsoft SharePoint requires a paid subscription from day one.
Hiver edges out on user ratings (4.4 vs 4.1). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Bottom line: Hiver has a slight overall edge — but if enterprise-grade matters most to you, Microsoft SharePoint may still be the right call.