Hiver
Lattice
| Feature | Hiver | Lattice |
|---|---|---|
| Pricing | Free / from $19/mo | From $4/mo |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 4.4 / 5 | 4.5 / 5 |
| Best For | small-teams, gmail-users, support-teams, startups | hr-leaders, people-ops, managers, growing-companies |
| Founded | 2011 | 2015 |
| Shared Inboxes | ✓ | ✗ |
| Email Assignment | ✓ | ✗ |
| Collision Detection | ✓ | ✗ |
| Analytics | ✓ | ✗ |
| Automations | ✓ | ✗ |
| Sla Management | ✓ | ✗ |
| Performance Reviews | ✗ | ✓ |
| Engagement Surveys | ✗ | ✓ |
| Okrs | ✗ | ✓ |
| Compensation | ✗ | ✓ |
| 1 On 1s | ✗ | ✓ |
| Career Development | ✗ | ✓ |
✓ Hiver Pros
- Works inside Gmail
- Easy adoption
- Shared inboxes
- Good for email teams
✗ Hiver Cons
- Gmail-only
- Limited outside email
- Fewer features than full helpdesks
✓ Lattice Pros
- Excellent performance review workflows
- Engagement surveys with benchmarks
- OKR and goal tracking built in
- Clean modern interface
✗ Lattice Cons
- Modular pricing adds up quickly
- Not a full HRIS replacement
- Implementation requires HR expertise
The Verdict
Hiver is built for small teams and gmail users, with a focus on shared-inboxes and email-assignment. Lattice targets hr leaders and people ops and leads with performance-reviews and engagement-surveys.
On pricing, Lattice is the clear winner for budget-conscious users — starting at $4/mo compared to $19/mo for Hiver. That $15/mo difference adds up quickly for growing teams.
Hiver has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Lattice requires a paid subscription from day one.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.