Grafana
Twenty
| Feature | Grafana | Twenty |
|---|---|---|
| Pricing | Free / from $29/mo | Free only |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.6 / 5 | 4.2 / 5 |
| Best For | devops-teams, sre-teams, data-engineers, iot-monitoring | startups, developers, privacy-focused-businesses, open-source-enthusiasts |
| Founded | 2014 | 2023 |
| Dashboards | ✓ | ✗ |
| Data Sources | ✓ | ✗ |
| Alerting | ✓ | ✗ |
| Annotations | ✓ | ✗ |
| Plugins | ✓ | ✗ |
| Loki Logs | ✓ | ✗ |
| Tempo Traces | ✓ | ✗ |
| Mimir Metrics | ✓ | ✗ |
| Contacts Management | ✗ | ✓ |
| Pipeline | ✗ | ✓ |
| Email Integration | ✗ | ✓ |
| Custom Objects | ✗ | ✓ |
| Graphql Api | ✗ | ✓ |
| Calendar Sync | ✗ | ✓ |
| Task Management | ✗ | ✓ |
✓ Grafana Pros
- Connects to virtually any data source
- Beautiful and highly customizable dashboards
- Open-source with massive community
- Grafana Cloud includes Loki, Tempo, and Mimir
- Alerting across all data sources
✗ Grafana Cons
- Self-hosting requires DevOps expertise
- Dashboard creation has a learning curve
- Plugin quality varies
✓ Twenty Pros
- Completely open-source and free to self-host
- Modern, beautiful UI rivaling paid CRMs
- Flexible data model with custom objects
- GraphQL API for developers
✗ Twenty Cons
- Young project with frequent breaking changes
- Fewer integrations than mature CRMs
- Self-hosting requires technical expertise
The Verdict
Grafana is built for devops teams and sre teams, with a focus on dashboards and data-sources. Twenty targets startups and developers and leads with contacts-management and pipeline.
Twenty uses custom enterprise pricing, while Grafana starts at $29/mo — a tangible advantage for teams with a fixed budget.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Grafana edges out on user ratings (4.6 vs 4.2). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Feature-wise, Grafana offers broader built-in capabilities (8 features vs 7), while Twenty takes a more focused approach — which can mean a simpler, faster onboarding experience.
Bottom line: Grafana has a slight overall edge — but if completely open-source and free to self-host matters most to you, Twenty may still be the right call.