Grafana
Opsgenie
| Feature | Grafana | Opsgenie |
|---|---|---|
| Pricing | Free / from $29/mo | Free / from $9/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.6 / 5 | 4.3 / 5 |
| Best For | devops-teams, sre-teams, data-engineers, iot-monitoring | atlassian-users, small-teams, devops-engineers, startups |
| Founded | 2014 | 2012 |
| Dashboards | ✓ | ✗ |
| Data Sources | ✓ | ✗ |
| Alerting | ✓ | ✗ |
| Annotations | ✓ | ✗ |
| Plugins | ✓ | ✗ |
| Loki Logs | ✓ | ✗ |
| Tempo Traces | ✓ | ✗ |
| Mimir Metrics | ✓ | ✗ |
| Alert Management | ✗ | ✓ |
| On Call Scheduling | ✗ | ✓ |
| Escalations | ✗ | ✓ |
| Integrations | ✗ | ✓ |
| Incident Management | ✗ | ✓ |
| Reporting | ✗ | ✓ |
✓ Grafana Pros
- Connects to virtually any data source
- Beautiful and highly customizable dashboards
- Open-source with massive community
- Grafana Cloud includes Loki, Tempo, and Mimir
- Alerting across all data sources
✗ Grafana Cons
- Self-hosting requires DevOps expertise
- Dashboard creation has a learning curve
- Plugin quality varies
✓ Opsgenie Pros
- Affordable vs PagerDuty
- Jira integration
- Flexible routing
- Good mobile app
✗ Opsgenie Cons
- Less mature than PagerDuty
- UI can be confusing
- Limited analytics
The Verdict
Grafana is built for devops teams and sre teams, with a focus on dashboards and data-sources. Opsgenie targets atlassian users and small teams and leads with alert-management and on-call-scheduling.
On pricing, Opsgenie is the clear winner for budget-conscious users — starting at $9/mo compared to $29/mo for Grafana. That $20/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Feature-wise, Grafana offers broader built-in capabilities (8 features vs 6), while Opsgenie takes a more focused approach — which can mean a simpler, faster onboarding experience.
Bottom line: Grafana has a slight overall edge — but if affordable vs pagerduty matters most to you, Opsgenie may still be the right call.