Grafana
Medusa
| Feature | Grafana | Medusa |
|---|---|---|
| Pricing | Free / from $29/mo | Free only |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.6 / 5 | 4.4 / 5 |
| Best For | devops-teams, sre-teams, data-engineers, iot-monitoring | developer-teams, custom-commerce, headless-commerce, multi-region-stores |
| Founded | 2014 | 2021 |
| Dashboards | ✓ | ✗ |
| Data Sources | ✓ | ✗ |
| Alerting | ✓ | ✗ |
| Annotations | ✓ | ✗ |
| Plugins | ✓ | ✓ |
| Loki Logs | ✓ | ✗ |
| Tempo Traces | ✓ | ✗ |
| Mimir Metrics | ✓ | ✗ |
| Headless Api | ✗ | ✓ |
| Multi Region | ✗ | ✓ |
| Admin Dashboard | ✗ | ✓ |
| Payment Providers | ✗ | ✓ |
| Fulfillment | ✗ | ✓ |
| Tax Engine | ✗ | ✓ |
✓ Grafana Pros
- Connects to virtually any data source
- Beautiful and highly customizable dashboards
- Open-source with massive community
- Grafana Cloud includes Loki, Tempo, and Mimir
- Alerting across all data sources
✗ Grafana Cons
- Self-hosting requires DevOps expertise
- Dashboard creation has a learning curve
- Plugin quality varies
✓ Medusa Pros
- Fully open-source and developer-friendly
- Headless architecture for any frontend framework
- Built-in multi-region and multi-currency support
- Modular design allows replacing any component
✗ Medusa Cons
- Requires development resources to set up
- Newer platform with smaller ecosystem
- No visual store builder for non-developers
The Verdict
Grafana is built for devops teams and sre teams, with a focus on dashboards and data-sources. Medusa targets developer teams and custom commerce and leads with headless-api and multi-region.
Medusa uses custom enterprise pricing, while Grafana starts at $29/mo — a tangible advantage for teams with a fixed budget.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Feature-wise, Grafana offers broader built-in capabilities (8 features vs 7), while Medusa takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.