FullStory
PostHog
| Feature | ||
|---|---|---|
| Pricing | Free only | Free / from $0/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.4 / 5 | 4.5 / 5 |
| Best For | product-teams, ux-designers, enterprise-apps, conversion-optimization | developers, startups, product-teams, privacy-conscious-companies |
| Founded | 2014 | 2020 |
| Session Replay | ✓ | ✓ |
| Heatmaps | ✓ | ✗ |
| Product Analytics | ✓ | ✓ |
| Error Tracking | ✓ | ✗ |
| Frustration Signals | ✓ | ✗ |
| User Journeys | ✓ | ✗ |
| Data Export | ✓ | ✗ |
| Feature Flags | ✗ | ✓ |
| Experiments | ✗ | ✓ |
| Surveys | ✗ | ✓ |
| Data Warehouse | ✗ | ✓ |
| Self Hosting | ✗ | ✓ |
✓ FullStory Pros
- High-fidelity session replay with DOM rendering
- AI-powered insights surface frustration signals
- Combines qualitative and quantitative analytics
- Privacy-first with PII exclusion controls
✗ FullStory Cons
- Expensive for high-traffic sites
- Free plan limited to 1,000 sessions/month
- Can slow page performance with full recording
✓ PostHog Pros
- All-in-one analytics replacing multiple tools
- Generous free tier (1M events/month)
- Self-hostable for full data control
- Feature flags and experiments built-in
✗ PostHog Cons
- Can be complex to set up properly
- Self-hosting requires infrastructure maintenance
- Less polished UI than Amplitude
The Verdict
FullStory is built for product teams and ux designers, with a focus on session-replay and heatmaps. PostHog targets developers and startups and leads with product-analytics and session-replay.
FullStory uses custom enterprise pricing, while PostHog starts at $0/mo — a tangible advantage for teams with a fixed budget.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Both tools are a solid fit for product teams — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.