Epic Systems
Epic Systems
| Feature | Epic Systems | Epic Systems |
|---|---|---|
| Pricing | Contact sales | Contact sales |
| Free Plan | ✗ No | ✗ No |
| Rating | 4.2 / 5 | 4.3 / 5 |
| Best For | hospitals, health-systems, large-clinics, academic-medical-centers | hospitals, health-systems, large-clinics, academic-medical-centers |
| Founded | 1979 | 1979 |
| Electronic Health Records | ✓ | ✗ |
| Patient Portal | ✓ | ✓ |
| Clinical Workflows | ✓ | ✗ |
| Billing | ✓ | ✓ |
| Scheduling | ✓ | ✓ |
| Interoperability | ✓ | ✓ |
| Telehealth | ✓ | ✓ |
| Ehr | ✗ | ✓ |
✓ Epic Systems Pros
- Most widely used EHR in US hospitals
- Comprehensive interoperability with MyChart patient portal
- Highly customizable to specific clinical workflows
- Strong regulatory compliance (HIPAA, HITECH)
✗ Epic Systems Cons
- Extremely expensive implementation costs
- Requires extensive training for staff
- Vendor lock-in with proprietary systems
✓ Epic Systems Pros
- Industry leader
- Comprehensive EHR
- Interoperability
- Patient portal
✗ Epic Systems Cons
- Very expensive
- Long implementation
- Vendor lock-in
The Verdict
Epic Systems is built for hospitals and health systems, with a focus on electronic-health-records and patient-portal. Epic Systems targets hospitals and health systems and leads with ehr and patient-portal.
Both tools use custom enterprise pricing — you'll need to contact sales for a quote, which makes direct cost comparison difficult.
Neither tool offers a free plan, so factor the subscription cost into your decision from the start.
Feature-wise, Epic Systems offers broader built-in capabilities (7 features vs 6), while Epic Systems takes a more focused approach — which can mean a simpler, faster onboarding experience.
Both tools are a solid fit for hospitals, health systems, large clinics — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.