Element
Relay.app
| Feature | Element | Relay.app |
|---|---|---|
| Pricing | Free / from $5/mo | Free / from $16/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.2 / 5 | 4.3 / 5 |
| Best For | open-source-teams, governments, privacy-focused-orgs, developers | operations-teams, agencies, small-businesses, compliance-teams |
| Founded | 2017 | 2021 |
| Encrypted Messaging | ✓ | ✗ |
| Voice Video Calls | ✓ | ✗ |
| Spaces | ✓ | ✗ |
| Bridges | ✓ | ✗ |
| Self Hosting | ✓ | ✗ |
| Federation | ✓ | ✗ |
| Workflow Builder | ✗ | ✓ |
| Ai Steps | ✗ | ✓ |
| Human Approvals | ✗ | ✓ |
| Multiplayer Editing | ✗ | ✓ |
| Integrations | ✗ | ✓ |
| Conditional Logic | ✗ | ✓ |
✓ Element Pros
- Decentralized architecture
- End-to-end encryption
- Self-hosting option
- Bridges to other platforms
✗ Element Cons
- Complex setup for non-technical users
- Smaller ecosystem
- Performance can lag on large rooms
✓ Relay.app Pros
- Human-in-the-loop approvals
- AI steps built in
- Collaborative workflows
- Clean modern interface
✗ Relay.app Cons
- Fewer integrations than Zapier
- Newer platform
- Limited advanced logic
The Verdict
Element is built for open source teams and governments, with a focus on encrypted-messaging and voice-video-calls. Relay.app targets operations teams and agencies and leads with workflow-builder and ai-steps.
On pricing, Element is the clear winner for budget-conscious users — starting at $5/mo compared to $16/mo for Relay.app. That $11/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.