Edmodo
Gladly
| Feature | Edmodo | Gladly |
|---|---|---|
| Pricing | Free only | From $180/mo |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 3.8 / 5 | 4.5 / 5 |
| Best For | k12-teachers, students, parents, school-districts | ecommerce-brands, luxury-retail, enterprise-support, customer-obsessed-teams |
| Founded | 2008 | 2014 |
| Class Groups | ✓ | ✗ |
| Assignments | ✓ | ✗ |
| Quizzes | ✓ | ✗ |
| Messaging | ✓ | ✗ |
| Resource Sharing | ✓ | ✗ |
| Parent Accounts | ✓ | ✗ |
| Unified Conversation | ✗ | ✓ |
| Omnichannel Inbox | ✗ | ✓ |
| Voice Support | ✗ | ✓ |
| Self Service | ✗ | ✓ |
| Customer Timeline | ✗ | ✓ |
| Task Management | ✗ | ✓ |
✓ Edmodo Pros
- Free for all users
- Safe social learning environment
- Easy for students to use
- Good parent communication
✗ Edmodo Cons
- Limited advanced LMS features
- Less active development recently
- Basic assessment tools
✓ Gladly Pros
- Single conversation thread per customer
- Excellent omnichannel support
- Built-in voice and messaging
- Customer-first approach
✗ Gladly Cons
- Very expensive per agent
- Enterprise-focused
- Smaller marketplace of integrations
The Verdict
Edmodo is built for k12 teachers and students, with a focus on class-groups and assignments. Gladly targets ecommerce brands and luxury retail and leads with unified-conversation and omnichannel-inbox.
Edmodo uses custom enterprise pricing, while Gladly starts at $180/mo — a tangible advantage for teams with a fixed budget.
Edmodo has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Gladly requires a paid subscription from day one.
Gladly edges out on user ratings (4.5 vs 3.8). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Bottom line: Gladly has a slight overall edge — but if free for all users matters most to you, Edmodo may still be the right call.