Dropbox Paper
Hiver
| Feature | Dropbox Paper | Hiver |
|---|---|---|
| Pricing | Free / from $11.99/mo | Free / from $19/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4 / 5 | 4.4 / 5 |
| Best For | small-teams, startups, dropbox-users, creative-teams | small-teams, gmail-users, support-teams, startups |
| Founded | 2015 | 2011 |
| Collaborative Editing | ✓ | ✗ |
| Task Lists | ✓ | ✗ |
| Timelines | ✓ | ✗ |
| Media Embedding | ✓ | ✗ |
| Templates | ✓ | ✗ |
| Presentations | ✓ | ✗ |
| Shared Inboxes | ✗ | ✓ |
| Email Assignment | ✗ | ✓ |
| Collision Detection | ✗ | ✓ |
| Analytics | ✗ | ✓ |
| Automations | ✗ | ✓ |
| Sla Management | ✗ | ✓ |
✓ Dropbox Paper Pros
- Clean interface
- Good for teams
- Embedded media
- Free with Dropbox
✗ Dropbox Paper Cons
- Limited formatting
- Tied to Dropbox
- Basic features
✓ Hiver Pros
- Works inside Gmail
- Easy adoption
- Shared inboxes
- Good for email teams
✗ Hiver Cons
- Gmail-only
- Limited outside email
- Fewer features than full helpdesks
The Verdict
Dropbox Paper is built for small teams and startups, with a focus on collaborative-editing and task-lists. Hiver targets small teams and gmail users and leads with shared-inboxes and email-assignment.
On pricing, Dropbox Paper is the clear winner for budget-conscious users — starting at $11.99/mo compared to $19/mo for Hiver. That $7.01/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Hiver edges out on user ratings (4.4 vs 4). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Both tools are a solid fit for small teams, startups — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
Bottom line: Hiver has a slight overall edge — but if clean interface matters most to you, Dropbox Paper may still be the right call.