Drip
HubSpot CRM
| Feature | Drip | HubSpot CRM |
|---|---|---|
| Pricing | From $39/mo | Free / from $20/mo |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4.3 / 5 | 4.5 / 5 |
| Best For | ecommerce-stores, dtc-brands, shopify-merchants, online-retailers | startups, small-businesses, marketing-teams, sales-teams |
| Founded | 2013 | 2006 |
| Visual Workflows | ✓ | ✗ |
| Email Campaigns | ✓ | ✗ |
| Sms Marketing | ✓ | ✗ |
| Revenue Attribution | ✓ | ✗ |
| Behavior Tracking | ✓ | ✗ |
| Segmentation | ✓ | ✗ |
| A B Testing | ✓ | ✗ |
| Contact Management | ✗ | ✓ |
| Email Tracking | ✗ | ✓ |
| Pipeline Management | ✗ | ✓ |
| Live Chat | ✗ | ✓ |
| Forms | ✗ | ✓ |
| Reporting | ✗ | ✓ |
✓ Drip Pros
- Deep e-commerce integrations (Shopify, WooCommerce)
- Visual workflow builder with revenue attribution
- Advanced segmentation based on purchase behavior
- Pre-built automation playbooks for common e-commerce flows
✗ Drip Cons
- Expensive compared to general email tools
- No free plan available
- Primarily focused on e-commerce (limited for other use cases)
✓ HubSpot CRM Pros
- Generous free tier
- All-in-one platform
- Great documentation
- Easy to use
✗ HubSpot CRM Cons
- Gets expensive quickly
- Limited customization on free plan
- Contract lock-in
The Verdict
Drip is built for ecommerce stores and dtc brands, with a focus on visual-workflows and email-campaigns. HubSpot CRM targets startups and small businesses and leads with contact-management and email-tracking.
On pricing, HubSpot CRM is the clear winner for budget-conscious users — starting at $20/mo compared to $39/mo for Drip. That $19/mo difference adds up quickly for growing teams.
HubSpot CRM has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Drip requires a paid subscription from day one.
Feature-wise, Drip offers broader built-in capabilities (7 features vs 6), while HubSpot CRM takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.