DrChrono
Epic Systems
| Feature | DrChrono | Epic Systems |
|---|---|---|
| Pricing | From $199/mo | Contact sales |
| Free Plan | ✗ No | ✗ No |
| Rating | 3.9 / 5 | 4.3 / 5 |
| Best For | small-practices, solo-practitioners, specialty-clinics, mobile-doctors | hospitals, health-systems, large-clinics, academic-medical-centers |
| Founded | 2009 | 1979 |
| Ehr | ✓ | ✓ |
| Practice Management | ✓ | ✗ |
| Medical Billing | ✓ | ✗ |
| E Prescribing | ✓ | ✗ |
| Telehealth | ✓ | ✓ |
| Patient Portal | ✓ | ✓ |
| Scheduling | ✗ | ✓ |
| Billing | ✗ | ✓ |
| Interoperability | ✗ | ✓ |
✓ DrChrono Pros
- iPad-first design
- Good medical billing tools
- Customizable templates
- Telehealth built in
✗ DrChrono Cons
- Customer support inconsistent
- Frequent updates cause bugs
- Learning curve for full features
✓ Epic Systems Pros
- Industry leader
- Comprehensive EHR
- Interoperability
- Patient portal
✗ Epic Systems Cons
- Very expensive
- Long implementation
- Vendor lock-in
The Verdict
DrChrono is built for small practices and solo practitioners, with a focus on ehr and practice-management. Epic Systems targets hospitals and health systems and leads with ehr and patient-portal.
Epic Systems uses custom enterprise pricing, while DrChrono starts at $199/mo — a tangible advantage for teams with a fixed budget.
Neither tool offers a free plan, so factor the subscription cost into your decision from the start.
Epic Systems edges out on user ratings (4.3 vs 3.9). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Bottom line: Epic Systems has a slight overall edge — but if ipad-first design matters most to you, DrChrono may still be the right call.