Datadog
New Relic
| Feature | ||
|---|---|---|
| Pricing | Free / from $15/mo | Free / from $0.3/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.5 / 5 | 4.3 / 5 |
| Best For | devops-teams, sre-teams, cloud-native-companies, enterprises | development-teams, sre-teams, startups, devops-engineers |
| Founded | 2010 | 2008 |
| Infrastructure Monitoring | ✓ | ✓ |
| Apm | ✓ | ✓ |
| Log Management | ✓ | ✓ |
| Synthetics | ✓ | ✓ |
| Real User Monitoring | ✓ | ✗ |
| Security Monitoring | ✓ | ✗ |
| Dashboards | ✓ | ✗ |
| Alerting | ✓ | ✗ |
| Browser Monitoring | ✗ | ✓ |
| Ai Assistant | ✗ | ✓ |
| Distributed Tracing | ✗ | ✓ |
| Error Tracking | ✗ | ✓ |
✓ Datadog Pros
- Unified platform for metrics, traces, logs, and security
- 750+ integrations with cloud services and tools
- Powerful dashboards and alerting system
- AI-powered anomaly detection
✗ Datadog Cons
- Per-host pricing becomes expensive at scale
- Complex pricing with many add-ons
- Data ingestion costs can be unpredictable
✓ New Relic Pros
- Generous free tier with 100GB/month data ingest
- Full-stack observability in one platform
- Usage-based pricing is cost-effective for many teams
- Strong AI assistant (New Relic AI) for troubleshooting
✗ New Relic Cons
- Per-user pricing for full platform access
- Data retention limits on free tier
- Can be complex to set up comprehensively
The Verdict
Datadog is built for devops teams and sre teams, with a focus on infrastructure-monitoring and apm. New Relic targets development teams and sre teams and leads with apm and infrastructure-monitoring.
On pricing, New Relic is the clear winner for budget-conscious users — starting at $0.3/mo compared to $15/mo for Datadog. That $14.7/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Both tools are a solid fit for sre teams — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.