Crazy Egg
New Relic
| Feature | Crazy Egg | New Relic |
|---|---|---|
| Pricing | From $29/mo | Free / from $0.3/mo |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4.1 / 5 | 4.3 / 5 |
| Best For | marketers, small-businesses, landing-page-optimization, conversion-rate-optimization | development-teams, sre-teams, startups, devops-engineers |
| Founded | 2006 | 2008 |
| Heatmaps | ✓ | ✗ |
| Scroll Maps | ✓ | ✗ |
| Ab Testing | ✓ | ✗ |
| Session Recordings | ✓ | ✗ |
| Traffic Analysis | ✓ | ✗ |
| Confetti Reports | ✓ | ✗ |
| Surveys | ✓ | ✗ |
| Apm | ✗ | ✓ |
| Infrastructure Monitoring | ✗ | ✓ |
| Log Management | ✗ | ✓ |
| Browser Monitoring | ✗ | ✓ |
| Synthetics | ✗ | ✓ |
| Ai Assistant | ✗ | ✓ |
| Distributed Tracing | ✗ | ✓ |
| Error Tracking | ✗ | ✓ |
✓ Crazy Egg Pros
- Simple and focused on conversion optimization
- Visual heatmaps and scroll maps are intuitive
- Built-in A/B testing without extra tools
- Easy setup with one line of JavaScript
✗ Crazy Egg Cons
- No free plan available
- Limited advanced analytics compared to full platforms
- Recording quality lower than FullStory/Hotjar
✓ New Relic Pros
- Generous free tier with 100GB/month data ingest
- Full-stack observability in one platform
- Usage-based pricing is cost-effective for many teams
- Strong AI assistant (New Relic AI) for troubleshooting
✗ New Relic Cons
- Per-user pricing for full platform access
- Data retention limits on free tier
- Can be complex to set up comprehensively
The Verdict
Crazy Egg is built for marketers and small businesses, with a focus on heatmaps and scroll-maps. New Relic targets development teams and sre teams and leads with apm and infrastructure-monitoring.
On pricing, New Relic is the clear winner for budget-conscious users — starting at $0.3/mo compared to $29/mo for Crazy Egg. That $28.7/mo difference adds up quickly for growing teams.
New Relic has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Crazy Egg requires a paid subscription from day one.
Feature-wise, New Relic offers broader built-in capabilities (8 features vs 7), while Crazy Egg takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.