Crazy Egg
Hotjar
| Feature | Crazy Egg | Hotjar |
|---|---|---|
| Pricing | From $29/mo | Free / from $32/mo |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4.1 / 5 | 4.4 / 5 |
| Best For | marketers, small-businesses, landing-page-optimization, conversion-rate-optimization | ux-designers, product-managers, marketers, conversion-optimizers |
| Founded | 2006 | 2014 |
| Heatmaps | ✓ | ✓ |
| Scroll Maps | ✓ | ✗ |
| Ab Testing | ✓ | ✗ |
| Session Recordings | ✓ | ✓ |
| Traffic Analysis | ✓ | ✗ |
| Confetti Reports | ✓ | ✗ |
| Surveys | ✓ | ✓ |
| Feedback Widgets | ✗ | ✓ |
| Funnels | ✗ | ✓ |
| User Interviews | ✗ | ✓ |
| Dashboards | ✗ | ✓ |
✓ Crazy Egg Pros
- Simple and focused on conversion optimization
- Visual heatmaps and scroll maps are intuitive
- Built-in A/B testing without extra tools
- Easy setup with one line of JavaScript
✗ Crazy Egg Cons
- No free plan available
- Limited advanced analytics compared to full platforms
- Recording quality lower than FullStory/Hotjar
✓ Hotjar Pros
- Heatmaps show exactly where users click
- Session recordings reveal UX issues
- Easy to install (one script tag)
- Surveys and feedback widgets included
✗ Hotjar Cons
- Can slow down site if not configured well
- Session recordings take time to review
- Limited to web — no mobile app analytics
The Verdict
Crazy Egg is built for marketers and small businesses, with a focus on heatmaps and scroll-maps. Hotjar targets ux designers and product managers and leads with heatmaps and session-recordings.
Pricing is close: Crazy Egg starts at $29/mo versus $32/mo for Hotjar — not a deciding factor on its own.
Hotjar has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Crazy Egg requires a paid subscription from day one.
Hotjar edges out on user ratings (4.4 vs 4.1). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Both tools are a solid fit for marketers — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
Bottom line: Hotjar has a slight overall edge — but if simple and focused on conversion optimization matters most to you, Crazy Egg may still be the right call.