Craft
Hiver
| Feature | Craft | Hiver |
|---|---|---|
| Pricing | Free / from $5/mo | Free / from $19/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.6 / 5 | 4.4 / 5 |
| Best For | apple-users, writers, teams, knowledge-workers | small-teams, gmail-users, support-teams, startups |
| Founded | 2019 | 2011 |
| Block Editor | ✓ | ✗ |
| Nested Pages | ✓ | ✗ |
| Ai Assistant | ✓ | ✗ |
| Collaboration | ✓ | ✗ |
| Sharing | ✓ | ✗ |
| Templates | ✓ | ✗ |
| Shared Inboxes | ✗ | ✓ |
| Email Assignment | ✗ | ✓ |
| Collision Detection | ✗ | ✓ |
| Analytics | ✗ | ✓ |
| Automations | ✗ | ✓ |
| Sla Management | ✗ | ✓ |
✓ Craft Pros
- Stunning native Apple design
- Fast and responsive
- Good sharing and collaboration
- AI assistant included
✗ Craft Cons
- Best on Apple devices
- Limited web version
- Less powerful databases than Notion
✓ Hiver Pros
- Works inside Gmail
- Easy adoption
- Shared inboxes
- Good for email teams
✗ Hiver Cons
- Gmail-only
- Limited outside email
- Fewer features than full helpdesks
The Verdict
Craft is built for apple users and writers, with a focus on block-editor and nested-pages. Hiver targets small teams and gmail users and leads with shared-inboxes and email-assignment.
On pricing, Craft is the clear winner for budget-conscious users — starting at $5/mo compared to $19/mo for Hiver. That $14/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.