Capsule CRM
Nutshell
| Feature | Capsule CRM | Nutshell |
|---|---|---|
| Pricing | Free / from $21/mo | From $16/mo |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 4.4 / 5 | 4.2 / 5 |
| Best For | small-businesses, freelancers, startups, consultants | small-businesses, sales-teams, b2b-companies, non-technical-teams |
| Founded | 2009 | 2009 |
| Contact Management | ✓ | ✗ |
| Sales Pipeline | ✓ | ✗ |
| Task Management | ✓ | ✗ |
| Email Integration | ✓ | ✗ |
| Custom Fields | ✓ | ✗ |
| Reporting | ✓ | ✓ |
| Pipeline Management | ✗ | ✓ |
| Email Sequences | ✗ | ✓ |
| Web Forms | ✗ | ✓ |
| Team Collaboration | ✗ | ✓ |
| Email Marketing | ✗ | ✓ |
✓ Capsule CRM Pros
- Clean simple interface
- Good free plan for 2 users
- Strong integrations
- Fast to set up
✗ Capsule CRM Cons
- Limited marketing features
- Basic reporting
- No built-in email campaigns
✓ Nutshell Pros
- CRM + email marketing in one platform
- Very intuitive for non-technical users
- Unlimited contacts on all plans
- Great customer support
✗ Nutshell Cons
- Fewer integrations than HubSpot
- Limited customization
- No free plan
The Verdict
Capsule CRM is built for small businesses and freelancers, with a focus on contact-management and sales-pipeline. Nutshell targets small businesses and sales teams and leads with pipeline-management and email-sequences.
On pricing, Nutshell is the clear winner for budget-conscious users — starting at $16/mo compared to $21/mo for Capsule CRM. That $5/mo difference adds up quickly for growing teams.
Capsule CRM has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Nutshell requires a paid subscription from day one.
Both tools are a solid fit for small businesses — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.