Bugzilla
Umami
| Feature | Bugzilla | Umami |
|---|---|---|
| Pricing | Free only | Free / from $9/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 3.7 / 5 | 4.5 / 5 |
| Best For | open-source-projects, enterprise-it, developers, large-organizations | indie-developers, privacy-focused-sites, bloggers, small-businesses |
| Founded | 1998 | 2020 |
| Bug Tracking | ✓ | ✗ |
| Advanced Search | ✓ | ✗ |
| Email Integration | ✓ | ✗ |
| Custom Workflows | ✓ | ✗ |
| Patch Management | ✓ | ✗ |
| Reporting | ✓ | ✗ |
| Page Views | ✗ | ✓ |
| Custom Events | ✗ | ✓ |
| Realtime Dashboard | ✗ | ✓ |
| Utm Tracking | ✗ | ✓ |
| Multi Site | ✗ | ✓ |
| Api | ✗ | ✓ |
| Teams | ✗ | ✓ |
✓ Bugzilla Pros
- Completely free
- Battle-tested
- Advanced search
- Highly customizable
✗ Bugzilla Cons
- Very dated interface
- Difficult to set up
- No modern UX
✓ Umami Pros
- Completely open-source and self-hostable for free
- Beautiful, clean dashboard interface
- No cookies required (GDPR/CCPA compliant by default)
- Lightweight script (under 2KB) does not slow sites
✗ Umami Cons
- Limited advanced analytics features
- No conversion funnel or cohort analysis
- Self-hosting requires database management
The Verdict
Bugzilla is built for open source projects and enterprise it, with a focus on bug-tracking and advanced-search. Umami targets indie developers and privacy focused sites and leads with page-views and custom-events.
Bugzilla uses custom enterprise pricing, while Umami starts at $9/mo — a tangible advantage for teams with a fixed budget.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Umami edges out on user ratings (4.5 vs 3.7). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Feature-wise, Umami offers broader built-in capabilities (7 features vs 6), while Bugzilla takes a more focused approach — which can mean a simpler, faster onboarding experience.
Bottom line: Umami has a slight overall edge — but if completely free matters most to you, Bugzilla may still be the right call.