Bugzilla
Hasura
| Feature | ||
|---|---|---|
| Pricing | Free only | Free / from $99/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 3.7 / 5 | 4.4 / 5 |
| Best For | open-source-projects, enterprise-it, developers, large-organizations | backend-developers, startups, api-developers, full-stack-teams |
| Founded | 1998 | 2017 |
| Bug Tracking | ✓ | ✗ |
| Advanced Search | ✓ | ✗ |
| Email Integration | ✓ | ✗ |
| Custom Workflows | ✓ | ✗ |
| Patch Management | ✓ | ✗ |
| Reporting | ✓ | ✗ |
| Graphql Api | ✗ | ✓ |
| Rest Api | ✗ | ✓ |
| Real Time | ✗ | ✓ |
| Authorization | ✗ | ✓ |
| Event Triggers | ✗ | ✓ |
| Remote Schemas | ✗ | ✓ |
✓ Bugzilla Pros
- Completely free
- Battle-tested
- Advanced search
- Highly customizable
✗ Bugzilla Cons
- Very dated interface
- Difficult to set up
- No modern UX
✓ Hasura Pros
- Instant APIs
- Real-time subscriptions
- Great developer experience
- Performance
✗ Hasura Cons
- PostgreSQL-focused
- Complex authorization
- Pricing changes
The Verdict
Bugzilla is built for open source projects and enterprise it, with a focus on bug-tracking and advanced-search. Hasura targets backend developers and startups and leads with graphql-api and rest-api.
Bugzilla uses custom enterprise pricing, while Hasura starts at $99/mo — a tangible advantage for teams with a fixed budget.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Hasura edges out on user ratings (4.4 vs 3.7). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Bottom line: Hasura has a slight overall edge — but if completely free matters most to you, Bugzilla may still be the right call.