Box
Hiver
| Feature | Box | Hiver |
|---|---|---|
| Pricing | Free / from $14/mo | Free / from $19/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 4.2 / 5 | 4.4 / 5 |
| Best For | enterprises, regulated-industries, legal-teams, healthcare-organizations | small-teams, gmail-users, support-teams, startups |
| Founded | 2005 | 2011 |
| Cloud Storage | ✓ | ✗ |
| File Sharing | ✓ | ✗ |
| Workflow Automation | ✓ | ✗ |
| E Signatures | ✓ | ✗ |
| Compliance | ✓ | ✗ |
| Ai Powered Search | ✓ | ✗ |
| Version History | ✓ | ✗ |
| Granular Permissions | ✓ | ✗ |
| Shared Inboxes | ✗ | ✓ |
| Email Assignment | ✗ | ✓ |
| Collision Detection | ✗ | ✓ |
| Analytics | ✗ | ✓ |
| Automations | ✗ | ✓ |
| Sla Management | ✗ | ✓ |
✓ Box Pros
- Enterprise-grade security and compliance (HIPAA, FedRAMP)
- Excellent integration ecosystem (1,500+ apps)
- Advanced workflow automation (Box Relay)
- Unlimited storage on business plans
- Box AI for content insights
✗ Box Cons
- Individual file size limits on lower plans
- Interface less intuitive than consumer alternatives
- Can be expensive for small teams
✓ Hiver Pros
- Works inside Gmail
- Easy adoption
- Shared inboxes
- Good for email teams
✗ Hiver Cons
- Gmail-only
- Limited outside email
- Fewer features than full helpdesks
The Verdict
Box is built for enterprises and regulated industries, with a focus on cloud-storage and file-sharing. Hiver targets small teams and gmail users and leads with shared-inboxes and email-assignment.
On pricing, Box is the clear winner for budget-conscious users — starting at $14/mo compared to $19/mo for Hiver. That $5/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Feature-wise, Box offers broader built-in capabilities (8 features vs 6), while Hiver takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.