Around
Dialpad
| Feature | Around | Dialpad |
|---|---|---|
| Pricing | Free / from $10/mo | From $23/mo |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 4.3 / 5 | 4.3 / 5 |
| Best For | remote-teams, hybrid-teams, developers, creative-teams | sales-teams, support-teams, remote-businesses, enterprises |
| Founded | 2019 | 2011 |
| Floating Bubbles | ✓ | ✗ |
| Noise Cancellation | ✓ | ✗ |
| Auto Leveling | ✓ | ✗ |
| Screen Sharing | ✓ | ✗ |
| Reactions | ✓ | ✗ |
| Meeting Notes | ✓ | ✗ |
| Calendar Integration | ✓ | ✗ |
| Ai Transcription | ✗ | ✓ |
| Voice Intelligence | ✗ | ✓ |
| Video Conferencing | ✗ | ✓ |
| Business Phone | ✗ | ✓ |
| Contact Center | ✗ | ✓ |
| Coaching Tools | ✗ | ✓ |
✓ Around Pros
- Minimal screen footprint with floating video bubbles
- Excellent AI noise cancellation
- Auto-equalizes audio levels between participants
- Designed for casual always-on collaboration
✗ Around Cons
- Limited features for formal presentations
- Smaller user base than major platforms
- No recording on free plan
✓ Dialpad Pros
- Real-time AI transcription
- Built-in voice intelligence
- Modern intuitive interface
- Strong integrations
✗ Dialpad Cons
- Higher price than basic VoIP
- AI features require higher tiers
- Call quality depends on internet
The Verdict
Around is built for remote teams and hybrid teams, with a focus on floating-bubbles and noise-cancellation. Dialpad targets sales teams and support teams and leads with ai-transcription and voice-intelligence.
On pricing, Around is the clear winner for budget-conscious users — starting at $10/mo compared to $23/mo for Dialpad. That $13/mo difference adds up quickly for growing teams.
Around has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Dialpad requires a paid subscription from day one.
Feature-wise, Around offers broader built-in capabilities (7 features vs 6), while Dialpad takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.