Agile CRM
Twenty
| Feature | Agile CRM | Twenty |
|---|---|---|
| Pricing | Free / from $14.99/mo | Free only |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 3.9 / 5 | 4.2 / 5 |
| Best For | small-businesses, startups, sales-teams, solopreneurs | startups, developers, privacy-focused-businesses, open-source-enthusiasts |
| Founded | 2013 | 2023 |
| Contact Management | ✓ | ✗ |
| Email Campaigns | ✓ | ✗ |
| Telephony | ✓ | ✗ |
| Landing Pages | ✓ | ✗ |
| Helpdesk | ✓ | ✗ |
| Social Monitoring | ✓ | ✗ |
| Contacts Management | ✗ | ✓ |
| Pipeline | ✗ | ✓ |
| Email Integration | ✗ | ✓ |
| Custom Objects | ✗ | ✓ |
| Graphql Api | ✗ | ✓ |
| Calendar Sync | ✗ | ✓ |
| Task Management | ✗ | ✓ |
✓ Agile CRM Pros
- All-in-one platform
- Good free tier for 10 users
- Affordable paid plans
- Built-in telephony
✗ Agile CRM Cons
- Interface feels outdated
- Email deliverability issues reported
- Limited customer support
✓ Twenty Pros
- Completely open-source and free to self-host
- Modern, beautiful UI rivaling paid CRMs
- Flexible data model with custom objects
- GraphQL API for developers
✗ Twenty Cons
- Young project with frequent breaking changes
- Fewer integrations than mature CRMs
- Self-hosting requires technical expertise
The Verdict
Agile CRM is built for small businesses and startups, with a focus on contact-management and email-campaigns. Twenty targets startups and developers and leads with contacts-management and pipeline.
Twenty uses custom enterprise pricing, while Agile CRM starts at $14.99/mo — a tangible advantage for teams with a fixed budget.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Twenty edges out on user ratings (4.2 vs 3.9). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Feature-wise, Twenty offers broader built-in capabilities (7 features vs 6), while Agile CRM takes a more focused approach — which can mean a simpler, faster onboarding experience.
Both tools are a solid fit for startups — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
Bottom line: Twenty has a slight overall edge — but if all-in-one platform matters most to you, Agile CRM may still be the right call.