Agile CRM
Pipedrive
| Feature | Agile CRM | Pipedrive |
|---|---|---|
| Pricing | Free / from $14.99/mo | From $14/mo |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 3.9 / 5 | 4.4 / 5 |
| Best For | small-businesses, startups, sales-teams, solopreneurs | sales-teams, small-businesses, startups, real-estate |
| Founded | 2013 | 2010 |
| Contact Management | ✓ | ✗ |
| Email Campaigns | ✓ | ✗ |
| Telephony | ✓ | ✗ |
| Landing Pages | ✓ | ✗ |
| Helpdesk | ✓ | ✗ |
| Social Monitoring | ✓ | ✗ |
| Visual Pipeline | ✗ | ✓ |
| Email Integration | ✗ | ✓ |
| Automation | ✗ | ✓ |
| Reporting | ✗ | ✓ |
| Web Forms | ✗ | ✓ |
| Ai Assistant | ✗ | ✓ |
✓ Agile CRM Pros
- All-in-one platform
- Good free tier for 10 users
- Affordable paid plans
- Built-in telephony
✗ Agile CRM Cons
- Interface feels outdated
- Email deliverability issues reported
- Limited customer support
✓ Pipedrive Pros
- Visual pipeline
- Easy to use
- Good automation
- Sales-focused
✗ Pipedrive Cons
- Limited marketing features
- Reporting basic on lower plans
- No free tier
The Verdict
Agile CRM is built for small businesses and startups, with a focus on contact-management and email-campaigns. Pipedrive targets sales teams and small businesses and leads with visual-pipeline and email-integration.
Both tools come in at similar price points ($14.99/mo for Agile CRM, $14/mo for Pipedrive), so pricing won't make the decision for you.
Agile CRM has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Pipedrive requires a paid subscription from day one.
Pipedrive edges out on user ratings (4.4 vs 3.9). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Both tools are a solid fit for small businesses, startups, sales teams — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
Bottom line: Pipedrive has a slight overall edge — but if all-in-one platform matters most to you, Agile CRM may still be the right call.