Agile CRM
Outreach
| Feature | Agile CRM | Outreach |
|---|---|---|
| Pricing | Free / from $14.99/mo | Contact sales |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 3.9 / 5 | 4.3 / 5 |
| Best For | small-businesses, startups, sales-teams, solopreneurs | enterprise-sales-teams, sdrs, revenue-operations, b2b-sales |
| Founded | 2013 | 2014 |
| Contact Management | ✓ | ✗ |
| Email Campaigns | ✓ | ✗ |
| Telephony | ✓ | ✗ |
| Landing Pages | ✓ | ✗ |
| Helpdesk | ✓ | ✗ |
| Social Monitoring | ✓ | ✗ |
| Sequences | ✗ | ✓ |
| Deal Intelligence | ✗ | ✓ |
| Conversation Intelligence | ✗ | ✓ |
| Pipeline Management | ✗ | ✓ |
| Analytics | ✗ | ✓ |
| Ab Testing | ✗ | ✓ |
| Salesforce Integration | ✗ | ✓ |
✓ Agile CRM Pros
- All-in-one platform
- Good free tier for 10 users
- Affordable paid plans
- Built-in telephony
✗ Agile CRM Cons
- Interface feels outdated
- Email deliverability issues reported
- Limited customer support
✓ Outreach Pros
- Most comprehensive sales engagement platform
- AI-driven insights for deal risk and next steps
- Powerful multi-channel sequence automation
- Deep Salesforce and CRM integrations
✗ Outreach Cons
- Pricing not public (expensive enterprise tool)
- Steep learning curve with many features
- Can be overkill for small sales teams
The Verdict
Agile CRM is built for small businesses and startups, with a focus on contact-management and email-campaigns. Outreach targets enterprise sales teams and sdrs and leads with sequences and deal-intelligence.
Outreach uses custom enterprise pricing, while Agile CRM starts at $14.99/mo — a tangible advantage for teams with a fixed budget.
Agile CRM has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Outreach requires a paid subscription from day one.
Outreach edges out on user ratings (4.3 vs 3.9). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Feature-wise, Outreach offers broader built-in capabilities (7 features vs 6), while Agile CRM takes a more focused approach — which can mean a simpler, faster onboarding experience.
Bottom line: Outreach has a slight overall edge — but if all-in-one platform matters most to you, Agile CRM may still be the right call.