Agile CRM
Outreach
| Feature | Agile CRM | |
|---|---|---|
| Pricing | Free / from $14.99/mo | Contact sales |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 3.9 / 5 | 4.3 / 5 |
| Best For | small-businesses, startups, sales-teams, solopreneurs | sales-teams, enterprise, sdrs, account-executives |
| Founded | 2013 | 2014 |
| Contact Management | ✓ | ✗ |
| Email Campaigns | ✓ | ✗ |
| Telephony | ✓ | ✗ |
| Landing Pages | ✓ | ✗ |
| Helpdesk | ✓ | ✗ |
| Social Monitoring | ✓ | ✗ |
| Sequences | ✗ | ✓ |
| Email Automation | ✗ | ✓ |
| Analytics | ✗ | ✓ |
| Deal Management | ✗ | ✓ |
| Ai Insights | ✗ | ✓ |
| Meeting Intelligence | ✗ | ✓ |
✓ Agile CRM Pros
- All-in-one platform
- Good free tier for 10 users
- Affordable paid plans
- Built-in telephony
✗ Agile CRM Cons
- Interface feels outdated
- Email deliverability issues reported
- Limited customer support
✓ Outreach Pros
- Powerful sequences
- Great analytics
- AI deal insights
- Multi-channel outreach
✗ Outreach Cons
- Expensive
- Complex setup
- Steep learning curve
The Verdict
Agile CRM is built for small businesses and startups, with a focus on contact-management and email-campaigns. Outreach targets sales teams and enterprise and leads with sequences and email-automation.
Outreach uses custom enterprise pricing, while Agile CRM starts at $14.99/mo — a tangible advantage for teams with a fixed budget.
Agile CRM has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Outreach requires a paid subscription from day one.
Outreach edges out on user ratings (4.3 vs 3.9). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Both tools are a solid fit for sales teams — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
Bottom line: Outreach has a slight overall edge — but if all-in-one platform matters most to you, Agile CRM may still be the right call.