Agile CRM
Nutshell
| Feature | Agile CRM | Nutshell |
|---|---|---|
| Pricing | Free / from $14.99/mo | From $16/mo |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 3.9 / 5 | 4.2 / 5 |
| Best For | small-businesses, startups, sales-teams, solopreneurs | small-businesses, sales-teams, b2b-companies, non-technical-teams |
| Founded | 2013 | 2009 |
| Contact Management | ✓ | ✗ |
| Email Campaigns | ✓ | ✗ |
| Telephony | ✓ | ✗ |
| Landing Pages | ✓ | ✗ |
| Helpdesk | ✓ | ✗ |
| Social Monitoring | ✓ | ✗ |
| Pipeline Management | ✗ | ✓ |
| Email Sequences | ✗ | ✓ |
| Web Forms | ✗ | ✓ |
| Reporting | ✗ | ✓ |
| Team Collaboration | ✗ | ✓ |
| Email Marketing | ✗ | ✓ |
✓ Agile CRM Pros
- All-in-one platform
- Good free tier for 10 users
- Affordable paid plans
- Built-in telephony
✗ Agile CRM Cons
- Interface feels outdated
- Email deliverability issues reported
- Limited customer support
✓ Nutshell Pros
- CRM + email marketing in one platform
- Very intuitive for non-technical users
- Unlimited contacts on all plans
- Great customer support
✗ Nutshell Cons
- Fewer integrations than HubSpot
- Limited customization
- No free plan
The Verdict
Agile CRM is built for small businesses and startups, with a focus on contact-management and email-campaigns. Nutshell targets small businesses and sales teams and leads with pipeline-management and email-sequences.
Pricing is close: Agile CRM starts at $14.99/mo versus $16/mo for Nutshell — not a deciding factor on its own.
Agile CRM has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Nutshell requires a paid subscription from day one.
Nutshell edges out on user ratings (4.2 vs 3.9). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Both tools are a solid fit for small businesses, sales teams — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
Bottom line: Nutshell has a slight overall edge — but if all-in-one platform matters most to you, Agile CRM may still be the right call.