Agile CRM

★★★★ 3.9
VS
Loops icon

Loops

★★★★ 4.4
Feature Agile CRM Loops
Pricing Free / from $14.99/mo Free / from $49/mo
Free Plan ✓ Yes ✓ Yes
Rating 3.9 / 5 4.4 / 5
Best For small-businesses, startups, sales-teams, solopreneurs saas-companies, startups, product-led-growth, developers
Founded 2013 2022
Contact Management
Email Campaigns
Telephony
Landing Pages
Helpdesk
Social Monitoring
Automation Loops
Transactional Email
Audience Segments
Analytics
Api
Templates

✓ Agile CRM Pros

  • All-in-one platform
  • Good free tier for 10 users
  • Affordable paid plans
  • Built-in telephony

✗ Agile CRM Cons

  • Interface feels outdated
  • Email deliverability issues reported
  • Limited customer support

✓ Loops Pros

  • Purpose-built for SaaS (not retrofitted from marketing)
  • Beautiful default templates and editor
  • Transactional and marketing in one platform
  • Free plan with 1,000 contacts

✗ Loops Cons

  • Newer platform with fewer integrations
  • Limited advanced segmentation compared to mature tools
  • Not suited for non-SaaS businesses

The Verdict

Agile CRM is built for small businesses and startups, with a focus on contact-management and email-campaigns. Loops targets saas companies and startups and leads with email-campaigns and automation-loops.

On pricing, Agile CRM is the clear winner for budget-conscious users — starting at $14.99/mo compared to $49/mo for Loops. That $34.01/mo difference adds up quickly for growing teams.

Both offer free plans, so you can test each with your real workflow before committing to a subscription.

Loops edges out on user ratings (4.4 vs 3.9). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.

Feature-wise, Loops offers broader built-in capabilities (7 features vs 6), while Agile CRM takes a more focused approach — which can mean a simpler, faster onboarding experience.

Both tools are a solid fit for startups — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.

Bottom line: Loops has a slight overall edge — but if all-in-one platform matters most to you, Agile CRM may still be the right call.

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