Agile CRM
Loops
| Feature | Agile CRM | Loops |
|---|---|---|
| Pricing | Free / from $14.99/mo | Free / from $49/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 3.9 / 5 | 4.4 / 5 |
| Best For | small-businesses, startups, sales-teams, solopreneurs | saas-companies, developers, product-teams, startups |
| Founded | 2013 | 2022 |
| Contact Management | ✓ | ✓ |
| Email Campaigns | ✓ | ✗ |
| Telephony | ✓ | ✗ |
| Landing Pages | ✓ | ✗ |
| Helpdesk | ✓ | ✗ |
| Social Monitoring | ✓ | ✗ |
| Event Triggers | ✗ | ✓ |
| Email Editor | ✗ | ✓ |
| Automation | ✗ | ✓ |
| Analytics | ✗ | ✓ |
| Api | ✗ | ✓ |
✓ Agile CRM Pros
- All-in-one platform
- Good free tier for 10 users
- Affordable paid plans
- Built-in telephony
✗ Agile CRM Cons
- Interface feels outdated
- Email deliverability issues reported
- Limited customer support
✓ Loops Pros
- Built for SaaS specifically
- Event-triggered automation
- Clean modern interface
- Good developer tools
✗ Loops Cons
- Limited to transactional/product emails
- Newer platform less proven
- Fewer templates than Mailchimp
The Verdict
Agile CRM is built for small businesses and startups, with a focus on contact-management and email-campaigns. Loops targets saas companies and developers and leads with event-triggers and email-editor.
On pricing, Agile CRM is the clear winner for budget-conscious users — starting at $14.99/mo compared to $49/mo for Loops. That $34.01/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Loops edges out on user ratings (4.4 vs 3.9). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Both tools are a solid fit for startups — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
Bottom line: Loops has a slight overall edge — but if all-in-one platform matters most to you, Agile CRM may still be the right call.