Agile CRM
Gong
| Feature | Agile CRM | Gong |
|---|---|---|
| Pricing | Free / from $14.99/mo | Contact sales |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 3.9 / 5 | 4.6 / 5 |
| Best For | small-businesses, startups, sales-teams, solopreneurs | sales-leaders, enterprise-sales, revenue-teams, sales-enablement |
| Founded | 2013 | 2015 |
| Contact Management | ✓ | ✗ |
| Email Campaigns | ✓ | ✗ |
| Telephony | ✓ | ✗ |
| Landing Pages | ✓ | ✗ |
| Helpdesk | ✓ | ✗ |
| Social Monitoring | ✓ | ✗ |
| Call Recording | ✗ | ✓ |
| Deal Intelligence | ✗ | ✓ |
| Coaching | ✗ | ✓ |
| Forecasting | ✗ | ✓ |
| Market Intelligence | ✗ | ✓ |
| Engagement Data | ✗ | ✓ |
| Integrations | ✗ | ✓ |
✓ Agile CRM Pros
- All-in-one platform
- Good free tier for 10 users
- Affordable paid plans
- Built-in telephony
✗ Agile CRM Cons
- Interface feels outdated
- Email deliverability issues reported
- Limited customer support
✓ Gong Pros
- AI automatically identifies winning behaviors in calls
- Deal intelligence predicts close probability
- Powerful coaching features for sales managers
- Integrates with all major CRM and video tools
✗ Gong Cons
- Very expensive (typically $100+/user/month)
- Requires minimum user commitments
- Reps may feel monitored — trust issues
The Verdict
Agile CRM is built for small businesses and startups, with a focus on contact-management and email-campaigns. Gong targets sales leaders and enterprise sales and leads with call-recording and deal-intelligence.
Gong uses custom enterprise pricing, while Agile CRM starts at $14.99/mo — a tangible advantage for teams with a fixed budget.
Agile CRM has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Gong requires a paid subscription from day one.
Gong edges out on user ratings (4.6 vs 3.9). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Feature-wise, Gong offers broader built-in capabilities (7 features vs 6), while Agile CRM takes a more focused approach — which can mean a simpler, faster onboarding experience.
Bottom line: Gong has a slight overall edge — but if all-in-one platform matters most to you, Agile CRM may still be the right call.