Agile CRM
Folk
| Feature | Agile CRM | Folk |
|---|---|---|
| Pricing | Free / from $14.99/mo | Free / from $20/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 3.9 / 5 | 4.4 / 5 |
| Best For | small-businesses, startups, sales-teams, solopreneurs | agencies, founders, partnerships-teams, investor-relations |
| Founded | 2013 | 2020 |
| Contact Management | ✓ | ✓ |
| Email Campaigns | ✓ | ✗ |
| Telephony | ✓ | ✗ |
| Landing Pages | ✓ | ✗ |
| Helpdesk | ✓ | ✗ |
| Social Monitoring | ✓ | ✗ |
| Pipelines | ✗ | ✓ |
| Email Sequences | ✗ | ✓ |
| Mail Merge | ✗ | ✓ |
| Browser Extension | ✗ | ✓ |
| Enrichment | ✗ | ✓ |
| Integrations | ✗ | ✓ |
✓ Agile CRM Pros
- All-in-one platform
- Good free tier for 10 users
- Affordable paid plans
- Built-in telephony
✗ Agile CRM Cons
- Interface feels outdated
- Email deliverability issues reported
- Limited customer support
✓ Folk Pros
- Intuitive spreadsheet-like interface
- Browser extension captures contacts from anywhere
- Built-in email sequences and mail merge
- Great for lightweight relationship management
✗ Folk Cons
- Limited reporting and analytics
- Not suited for large enterprise sales teams
- Fewer automations than Salesforce/HubSpot
The Verdict
Agile CRM is built for small businesses and startups, with a focus on contact-management and email-campaigns. Folk targets agencies and founders and leads with contact-management and pipelines.
On pricing, Agile CRM is the clear winner for budget-conscious users — starting at $14.99/mo compared to $20/mo for Folk. That $5.01/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Folk edges out on user ratings (4.4 vs 3.9). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Feature-wise, Folk offers broader built-in capabilities (7 features vs 6), while Agile CRM takes a more focused approach — which can mean a simpler, faster onboarding experience.
Bottom line: Folk has a slight overall edge — but if all-in-one platform matters most to you, Agile CRM may still be the right call.