Agile CRM
Drip
| Feature | Agile CRM | Drip |
|---|---|---|
| Pricing | Free / from $14.99/mo | From $39/mo |
| Free Plan | ✓ Yes | ✗ No |
| Rating | 3.9 / 5 | 4.3 / 5 |
| Best For | small-businesses, startups, sales-teams, solopreneurs | ecommerce-stores, dtc-brands, shopify-merchants, online-retailers |
| Founded | 2013 | 2013 |
| Contact Management | ✓ | ✗ |
| Email Campaigns | ✓ | ✓ |
| Telephony | ✓ | ✗ |
| Landing Pages | ✓ | ✗ |
| Helpdesk | ✓ | ✗ |
| Social Monitoring | ✓ | ✗ |
| Visual Workflows | ✗ | ✓ |
| Sms Marketing | ✗ | ✓ |
| Revenue Attribution | ✗ | ✓ |
| Behavior Tracking | ✗ | ✓ |
| Segmentation | ✗ | ✓ |
| A B Testing | ✗ | ✓ |
✓ Agile CRM Pros
- All-in-one platform
- Good free tier for 10 users
- Affordable paid plans
- Built-in telephony
✗ Agile CRM Cons
- Interface feels outdated
- Email deliverability issues reported
- Limited customer support
✓ Drip Pros
- Deep e-commerce integrations (Shopify, WooCommerce)
- Visual workflow builder with revenue attribution
- Advanced segmentation based on purchase behavior
- Pre-built automation playbooks for common e-commerce flows
✗ Drip Cons
- Expensive compared to general email tools
- No free plan available
- Primarily focused on e-commerce (limited for other use cases)
The Verdict
Agile CRM is built for small businesses and startups, with a focus on contact-management and email-campaigns. Drip targets ecommerce stores and dtc brands and leads with visual-workflows and email-campaigns.
On pricing, Agile CRM is the clear winner for budget-conscious users — starting at $14.99/mo compared to $39/mo for Drip. That $24.009999999999998/mo difference adds up quickly for growing teams.
Agile CRM has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. Drip requires a paid subscription from day one.
Drip edges out on user ratings (4.3 vs 3.9). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Feature-wise, Drip offers broader built-in capabilities (7 features vs 6), while Agile CRM takes a more focused approach — which can mean a simpler, faster onboarding experience.
Bottom line: Drip has a slight overall edge — but if all-in-one platform matters most to you, Agile CRM may still be the right call.