Agile CRM
Capsule CRM
| Feature | Agile CRM | Capsule CRM |
|---|---|---|
| Pricing | Free / from $14.99/mo | Free / from $21/mo |
| Free Plan | ✓ Yes | ✓ Yes |
| Rating | 3.9 / 5 | 4.4 / 5 |
| Best For | small-businesses, startups, sales-teams, solopreneurs | small-businesses, freelancers, startups, consultants |
| Founded | 2013 | 2009 |
| Contact Management | ✓ | ✓ |
| Email Campaigns | ✓ | ✗ |
| Telephony | ✓ | ✗ |
| Landing Pages | ✓ | ✗ |
| Helpdesk | ✓ | ✗ |
| Social Monitoring | ✓ | ✗ |
| Sales Pipeline | ✗ | ✓ |
| Task Management | ✗ | ✓ |
| Email Integration | ✗ | ✓ |
| Custom Fields | ✗ | ✓ |
| Reporting | ✗ | ✓ |
✓ Agile CRM Pros
- All-in-one platform
- Good free tier for 10 users
- Affordable paid plans
- Built-in telephony
✗ Agile CRM Cons
- Interface feels outdated
- Email deliverability issues reported
- Limited customer support
✓ Capsule CRM Pros
- Clean simple interface
- Good free plan for 2 users
- Strong integrations
- Fast to set up
✗ Capsule CRM Cons
- Limited marketing features
- Basic reporting
- No built-in email campaigns
The Verdict
Agile CRM is built for small businesses and startups, with a focus on contact-management and email-campaigns. Capsule CRM targets small businesses and freelancers and leads with contact-management and sales-pipeline.
On pricing, Agile CRM is the clear winner for budget-conscious users — starting at $14.99/mo compared to $21/mo for Capsule CRM. That $6.01/mo difference adds up quickly for growing teams.
Both offer free plans, so you can test each with your real workflow before committing to a subscription.
Capsule CRM edges out on user ratings (4.4 vs 3.9). While both are well-regarded, that gap reflects real differences in user satisfaction worth considering.
Both tools are a solid fit for small businesses, startups — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
Bottom line: Capsule CRM has a slight overall edge — but if all-in-one platform matters most to you, Agile CRM may still be the right call.