ActiveCampaign
Relay.app
| Feature | Relay.app | |
|---|---|---|
| Pricing | From $15/mo | Free / from $16/mo |
| Free Plan | ✗ No | ✓ Yes |
| Rating | 4.5 / 5 | 4.3 / 5 |
| Best For | ecommerce-businesses, saas-companies, marketing-agencies, small-businesses | operations-teams, agencies, small-businesses, compliance-teams |
| Founded | 2003 | 2021 |
| Email Marketing | ✓ | ✗ |
| Marketing Automation | ✓ | ✗ |
| Crm | ✓ | ✗ |
| Sales Automation | ✓ | ✗ |
| Landing Pages | ✓ | ✗ |
| Sms Marketing | ✓ | ✗ |
| Predictive Sending | ✓ | ✗ |
| Workflow Builder | ✗ | ✓ |
| Ai Steps | ✗ | ✓ |
| Human Approvals | ✗ | ✓ |
| Multiplayer Editing | ✗ | ✓ |
| Integrations | ✗ | ✓ |
| Conditional Logic | ✗ | ✓ |
✓ ActiveCampaign Pros
- Most powerful automation builder in email marketing
- Combined CRM and email in one platform
- Excellent deliverability rates consistently
- 800+ integrations with third-party tools
✗ ActiveCampaign Cons
- Steeper learning curve than simpler tools
- No free plan available
- Reporting could be more intuitive
✓ Relay.app Pros
- Human-in-the-loop approvals
- AI steps built in
- Collaborative workflows
- Clean modern interface
✗ Relay.app Cons
- Fewer integrations than Zapier
- Newer platform
- Limited advanced logic
The Verdict
ActiveCampaign is built for ecommerce businesses and saas companies, with a focus on email-marketing and marketing-automation. Relay.app targets operations teams and agencies and leads with workflow-builder and ai-steps.
Pricing is close: ActiveCampaign starts at $15/mo versus $16/mo for Relay.app — not a deciding factor on its own.
Relay.app has a free plan, which gives it a meaningful edge for individuals and small teams exploring their options. ActiveCampaign requires a paid subscription from day one.
Feature-wise, ActiveCampaign offers broader built-in capabilities (7 features vs 6), while Relay.app takes a more focused approach — which can mean a simpler, faster onboarding experience.
Both tools are a solid fit for small businesses — in those cases, the decision often comes down to workflow style and how your team prefers to organize work.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.