8x8
Basecamp
| Feature | 8x8 | Basecamp |
|---|---|---|
| Pricing | From $28/mo | From $15/mo |
| Free Plan | ✗ No | ✗ No |
| Rating | 4 / 5 | 4.1 / 5 |
| Best For | international-businesses, contact-centers, healthcare, financial-services | remote-teams, agencies, small-businesses, consultants |
| Founded | 1987 | 2004 |
| Unlimited Calling | ✓ | ✗ |
| Video Conferencing | ✓ | ✗ |
| Team Chat | ✓ | ✗ |
| Contact Center | ✓ | ✗ |
| Analytics | ✓ | ✗ |
| Call Recording | ✓ | ✗ |
| Message Boards | ✗ | ✓ |
| To Dos | ✗ | ✓ |
| Schedules | ✗ | ✓ |
| Documents | ✗ | ✓ |
| Campfire Chat | ✗ | ✓ |
| Hill Charts | ✗ | ✓ |
| Automatic Check Ins | ✗ | ✓ |
✓ 8x8 Pros
- Unlimited international calling
- Strong contact center features
- Good uptime and reliability
- Compliant for healthcare and finance
✗ 8x8 Cons
- Interface feels dated
- Support can be slow
- Pricing not transparent
✓ Basecamp Pros
- Flat monthly price for unlimited projects (Pro)
- Reduces meeting culture with async communication
- Hill Charts for visual project progress
- Simple and intentional — avoids feature bloat
✗ Basecamp Cons
- No free tier available
- Limited customization compared to Asana/Monday
- No Gantt charts or time tracking built-in
The Verdict
8x8 is built for international businesses and contact centers, with a focus on unlimited-calling and video-conferencing. Basecamp targets remote teams and agencies and leads with message-boards and to-dos.
On pricing, Basecamp is the clear winner for budget-conscious users — starting at $15/mo compared to $28/mo for 8x8. That $13/mo difference adds up quickly for growing teams.
Neither tool offers a free plan, so factor the subscription cost into your decision from the start.
Feature-wise, Basecamp offers broader built-in capabilities (7 features vs 6), while 8x8 takes a more focused approach — which can mean a simpler, faster onboarding experience.
This is a genuinely close comparison. If you can, sign up for both free trials (where available) and run a one-week test with your actual team tasks before deciding.
