Fireflies and Otter are the two most popular AI meeting assistants, and they overlap heavily: both join your calls, transcribe them, and generate summaries. The difference shows up in what happens after the meeting — live note-taking versus a searchable, CRM-connected archive. Here’s how Fireflies vs Otter compares in 2026.
Quick Comparison
| Fireflies | Otter | |
|---|---|---|
| Strength | Search + CRM | Live transcription |
| Best for | Sales teams | Live note readers |
| Integrations | Deep CRM | Calendar, collaboration |
| Live transcript | Yes | Yes (real-time focus) |
| Free tier | Yes | Yes |
Where Fireflies Wins
Fireflies treats every meeting as a searchable record. Its conversation intelligence and CRM integrations (Salesforce, HubSpot, and more) make it the stronger pick for sales and customer teams that need to mine past calls for insights, log activity automatically, and track talk-time analytics. If your value comes from what you do with a meeting weeks later, Fireflies wins. See the Fireflies pricing details.
Where Otter Wins
Otter is built around the live experience. Its real-time transcript is fast and readable as the meeting unfolds, and its summaries and action items are clean and reliable. For teams that want to follow along live, share notes immediately, and collaborate inside the transcript, Otter is the smoother tool. See the Otter pricing breakdown or the full Otter review.
Pricing
Both offer free tiers with monthly transcription limits and paid plans that unlock more minutes, integrations, and admin controls. Fireflies tends to price its CRM and conversation-intelligence features into higher tiers; Otter’s paid plans focus on minutes, advanced summaries, and team features. Compare costs carefully against your meeting volume.
Which Should You Choose?
- Choose Fireflies if you need searchable history and CRM automation for a sales team.
- Choose Otter if you want the best live transcription and in-meeting collaboration.
Considering noise cancellation too? See Krisp vs Otter, or browse our roundup of the best AI meeting assistants.
Compare AI meeting tools side by side → AIToolPick