Best Tools for It Departments
6 tools ranked by rating and features
#1
Enterprise low-code application platform for building, deploying, and managing mission-critical applications with full-stack visual development and AI assistance.
visual-developmentai-assistantfull-stackcloud-native
✓ Enterprise-grade security and compliance✓ Full-stack development with visual tools✓ AI-powered development assistant (AI Mentor)
#2
Enterprise cloud platform for IT service management and digital workflows.
itsmitomworkflow-automationcmdb
✓ Industry leader in ITSM✓ Highly customizable✓ Powerful workflows
#3
Predictive project management with intelligent scheduling and resource planning.
predictive-schedulingresource-managementpriority-based-planninganalytics
✓ Predictive scheduling✓ Automatic resource leveling✓ Risk assessment
#4
Microsoft's workflow automation platform with AI and RPA capabilities.
cloud-flowsdesktop-flowsrpaai-builder
✓ Microsoft integration✓ RPA included✓ AI builder
#5
Enterprise content management and collaboration platform from Microsoft.
document-managementteam-sitesintranetworkflows
✓ Enterprise-grade✓ Deep M365 integration✓ Customizable sites
#6
Open-source support ticket system that routes and manages customer inquiries via email, web forms, and phone into a simple web-based interface.
ticket-managementemail-pipingcustom-fieldssla-management
✓ Completely free self-hosted version✓ Active open-source community✓ Highly customizable